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Wallet - How to Configure Reload Settings

  • Updated

This article demonstrates how to configure a Wallet’s Reload Settings for Auto Reload, Pay-As-You-Go and Manual Reload

 

🖐  Note: Review the key information below before configuring your wallet settings.

  1. Invoices are generated upon E-Filing a business return, receiving a signed document through Remote Signature Request (RSS), and E-Filing a non-Bank product 1040 return to the IRS.
  2. Invoices are then paid off with the balance on the Wallet. Invoices will never directly charge a vaulted Credit/Debit card nor a vaulted ACH.  This means keeping a positive balance is required in order to pay-off invoices.
  3. Auto Reload and Pay-As-You-Go can ONLY be used with the vaulted Credit/Debit card and not a vaulted bank account (ACH).

 

Follow the instructions below to successfully configure your wallet reload settings:

1. Access the Wallet that needs automatic reloading set up.

2. Click Reload Settings.

wallet.reload.settings.png

 

3. Choose Your Subscription Type from the drop-down menu:

  • Auto Reload: this settings will automatically reload the Wallet Balance from the vaulted Credit/Debit card.

wallet.reload.auto.png

    • Auto Reload Minimum Balance drop-down menu: this amount is the threshold and will trigger an auto load.

🖐  Note: Upon generating a new invoice, if Wallet balance is equal to or less than the "Auto Reload Minimum Balance", then an Auto-Reload will be processed before the actual payment of the invoice.

    • Auto Reload Amount drop-down menu: this sets the amount that the auto load will add to the balance if the condition is met.

🖐  Note: Reloading the Wallet prior to utilizing Auto Reload is highly recommended.

 

  • Pay-As-You-Go: this setting will automatically load with enough money prior to payment. The Wallet can have a zero balance (or less) – and, as soon as a request for payment via Invoice comes in, the Wallet will be replenished with enough money to cover the invoice. 

wallet.reload.payasyougo.png

    • Mark the checkbox to authorize the Credit/Debit card to be used automatically and select Save.

🖐  Note: This is not a recommended setting for any Wallet owner as it may result in many charges against the wallet owner’s default payment method.  Manual or AutoReload is recommended.

  • Manual Reload: this setting will require the Wallet owner to process a manual reload the balance using a Vaulted Credit/Debit card or bank account (ACH).

wallet.reload.manual.png

    • Mark the checkbox to allow a prompt to appear whenever for insufficient funds.

 

 

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